Legal
Refund Policy
Last updated: July 2026.
1. Digital nature of our products
All products we sell on insidestudioslab.com are digital files delivered instantly (e.g. PDF). By their nature, once the file has been downloaded or sent, the purchase can't be "returned" the way a physical product would.
2. When we do refund
We'll refund your purchase without issue if: the file never arrived or you couldn't download it due to an error on our end, the file is damaged or incomplete, you were charged twice, or the product delivered doesn't match what you bought. Write to us at contacto@insidestudios.com within 7 days of your purchase, telling us what happened — if you can, attach a screenshot of the error.
3. When a refund doesn't apply
We don't offer refunds for simple change of mind once the file has been downloaded successfully, or for not meeting subjective expectations about the content (e.g. "I expected something different"). Before buying, check the product description and FAQ on each page — they exist to answer exactly that kind of question.
4. How to request a refund
Write to us at contacto@insidestudios.com with the email used for the purchase and proof of payment. We'll respond within 2 to 5 business days. If the refund is approved, it's processed through the original payment method; how long it takes to show up depends on your bank or digital wallet.
5. Contact
If you have any doubts before or after buying, write to us first — we prefer to resolve any issue directly: contacto@insidestudios.com.